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Hotel Mercier Amsterdam, Amsterdam
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Key details
About the Hotel
Rozenstraat 12,
Amsterdam,
Netherlands,
1016nx,
North Holland
Nafplia Palace Hotel & Villas is located in a historic 16th-century structure. The hotel features luxurious accommodations including a range of art-inspired design elements. Guests can enjoy a blend of contemporary comfort and historic charm in this boutique hotel.
Location
Located in Amsterdam's Jordaan district, Nafplia Palace Hotel & Villas is within walking distance to notable attractions like the Anne Frank House and Westerkerk. Public transportation options include tram stops just a few minutes away, facilitating easy access to other parts of the city. The hotel is approximately 20 km from Schiphol Airport, with taxi services readily available.
Rooms
Nafplia Palace Hotel & Villas offers 48 uniquely designed rooms and suites, ensuring a range of options for guests. Each room includes a private bathroom equipped with a shower and complimentary toiletries. The decor combines high ceilings and large windows, creating a bright and airy ambiance reflective of its location beside Amsterdam's canals.
Eat & Drink
On-site dining is available at Café Louis, which sources local products from Maastricht. The cocktail bar can accommodate up to 80 guests standing or 30 seated, providing a space for social gatherings. Depending on the occasion, guests have the option to enjoy vegan cuisine and cocktails in a thoughtfully designed ambiance.
Leisure & Business
The hotel features a meeting space called 'The Living', specifically designed for intimate gatherings and brainstorming sessions. This area can accommodate up to 10 attendees, offering comfortable seating and modern amenities. Additionally, guests can explore various artistic spaces ideal for photoshoots or casual meetings.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Serenity
“The garden room I stayed in was impressively spacious, providing a comfortable retreat for my friend and me while still allowing for plenty of privacy.” view full review
Shower Heaven
“The shower in my room was nothing short of amazing, delivering a powerful and refreshing experience every time I used it.” view full review
Cozy Bar Vibes
“The lovely bar offered a wonderful atmosphere for an early evening drink, perfect for winding down after a day exploring.” view full review
Clear Communication
“Everything about the facilities and available options for guests was clearly presented, making it easy to navigate our stay and enjoy all that was offered.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Elevator
Smoke detectors
Key card access
Guest Parking
Electric kettle
Services
Housekeeping
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Children
Cribs
Spa & Leisure
Garden area
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Rozenstraat 12,
Amsterdam,
Netherlands,
1016nx,
North Holland
Map view
street view
Rozenstraat 12,
Amsterdam,
Netherlands,
1016nx,
North Holland
Prinsengracht 287 Aan de voet van de #Westertoren en #Anna Frankhuis
Venezia Del Nord
400 ft
Rozengracht 1
Kessens
600 ft
Rozengracht 24
Tuk Tuk Thai
500 ft
Rozengracht 22 our restaurant is located about 200 m from te Westerchurch and the Ann Frank House
Polaberry
500 ft
Prinsengracht 232
Cafe De Gouden Florijn
700 ft
Rozengracht 28 1016 NC
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
stylish decor
helpful staff
wear and tear
lackluster dining
7.4/10
Very good
Rooms
7.1
Location
8.9
Service
8.6
Dining
6.2
Guest reviews
7.4/10
based on 9 reviews
8.4
8.4/10based on 2365 reviews
William
United Kingdom,
May
2024
6.4/10
I couldn't help but notice a few things during my stay at the hotel. The location is just perfect, nestled between the central station and the museums, making it super convenient to explore the city. The service was top-notch, with the staff being very knowledgeable and welcoming. However, the dining options were a bit underwhelming, and the room quality didn't meet the expected standards.
Rooms
5.0
The room lacked proper ventilation, leading to unpleasant odors, and the shower seemed to have a mind of its own, splashing water everywhere. The absence of real windows made the space feel a bit enclosed.
Service
9.0
I was impressed by the efficiency and friendliness of the staff. They were not only welcoming but also knowledgeable about the area and eager to assist with any inquiries.
Location
8.0
The hotel's location is spot-on, nestled in a quiet side street but still close to all the bustling areas of the city. Perfect for a relaxing weekend getaway.
Dining
5.0
The dining experience left much to be desired. The selection was limited and overpriced for the quality provided.
Facilities
6.0
The facilities were pretty basic, although they did offer dry cleaning and housekeeping services. Nothing extraordinary but functional.
Cyril
United Kingdom,
March
2024
8.8/10
The hotel is a hidden gem, offering spotlessly clean and tastefully decorated rooms with a cozy and comfortable atmosphere. The service is top-notch, with a warm and efficient team making your stay truly memorable. The fantastic location right off the Prinsengracht canal adds a special touch to your experience, with plenty of dining options in the vibrant neighborhood.
Rooms
9.0
The rooms were comfortable, cozy, and nicely decorated, providing a spacious and very clean environment.
Service
9.0
The staff was very friendly and committed, ensuring a warm and efficient service that exceeded my expectations.
Location
10.0
The hotel's location is fantastic, right off the Prinsengracht canal, within walking distance of most sights and surrounded by restaurants and cafes.
Dining
7.0
The dining experience was good overall, with a nice selection of dishes, though the pricing for breakfast could be considered high for the value offered.
Facilities
Andrea
United Kingdom,
December
2023
7.2/10
My stay at the hotel was a mix of positives and negatives. The rooms, despite lacking windows and ventilation, were spacious and tastefully decorated, but were not as well-equipped as expected from a 4-star hotel. The service was efficient and friendly overall, although some staff members displayed a bad attitude. The location was ideal, conveniently situated between the central station and museums, with plenty of nearby shops and restaurants. The dining experience left more to be desired, as the options were limited and basic. Facilities were decent, but there were noticeable drawbacks that affected the overall experience.
Rooms
7.0
The rooms, although lacking windows and ventilation, were spacious and decorated nicely.
Service
7.0
The service was efficient and friendly for the most part, although some staff members had a bad attitude.
Location
9.0
The location was perfect, situated conveniently between the central station and museums, with charming shops and restaurants nearby.
Dining
6.0
The dining experience was average, with limited options that were quite basic.
Facilities
7.0
The facilities were decent, but there were noticeable drawbacks that impacted the overall experience.
Tim
United States of America,
October
2023
7.8/10
Our stay was quite mixed at this hotel. The rooms were spacious and cozy, although cleanliness could have been better with some dust and dirt spots. Being on the lower ground floor of a separate building was not ideal. On the positive side, the hotel staff were friendly and helpful, especially when we had room issues, they agreed to move us. The location was great, close to key attractions without the hustle and bustle, but the disappointment came from not being informed about additional garden rooms. The dining experience was hit or miss, with some great dishes but also a lack of staff presence. Overall, a decent stay with both highs and lows.
Rooms
7.0
The rooms were big but cleanliness could have been better with some dust and dirt spots on the walls. Being on the lower ground floor of a separate building was not ideal.
Service
9.0
The staff were very friendly and helpful. We appreciated their willingness to refund the first night and their assistance, especially the check-in lady who was welcoming on Jan 20 at 2pm.
Location
9.0
The location was great, just off the beaten track yet close to everything. Meandering through the canals was a treat, with restaurants and cafes all around within a few minutes' walk.
Dining
6.0
The dining was a mix of good and disappointing experiences. The chef's dishes were excellent, especially the omelette, but the lack of staff and their rush to accommodate requests was evident in the service. Limited and average options were a downside.
Facilities
The facilities were decent, with dry cleaning, housekeeping, and a welcome drink available. However, more attention could be given to improving staff presence during meal times.
Charles
United Kingdom,
August
2023
8.4/10
My stay at the hotel was amazing! The rooms were quiet, comfortable, and the temperature was perfect. The hotel's location was right in the heart of Amsterdam, close to all the places of interest while maintaining a relaxing atmosphere. The service was impeccable, with staff going out of their way to ensure a memorable stay. However, the dining experience was not outstanding, but the facilities were great.
Rooms
8.0
I stayed in a beautiful room that was spacious and well worth it.
Service
9.0
The staff was friendly and attentive, making sure all our needs were met.
Location
9.0
The location was amazing, right in the heart of Amsterdam within walking distance to many attractions while being quiet and relaxing.
Dining
7.0
The dining experience was enjoyable, especially the pancakes and waffles.
Facilities
9.0
The facilities were top-notch and added to the overall comfort of the stay.
Gerry
United Kingdom,
August
2023
7.4/10
The hotel is situated right off the Prinsengracht canal, offering a fantastic location central to all places of interest, just a few yards from the picturesque canal. The rooms were comfortable, although lacking some privacy in terms of bathroom access. Dining was a mix of good and disappointing experiences, with fresh pastries and bread standing out, while the staff seemed overwhelmed. Overall, a great location with some service and dining aspects to consider.
Rooms
7.0
The rooms were comfortable enough for us, with a strange design regarding bathroom access but plenty of space and a huge window across both floors.
Service
8.0
The service was warm and welcoming, especially Kirsten who went above and beyond. However, there were issues with refunding and room changes.
Location
9.0
The location is fantastic, right off the Prinsengracht canal, close to many attractions such as the Ann Frank house and Dam Square, yet quiet and relaxing.
Dining
6.0
The dining experience had its highs with good fresh farm-to-table products but also lows with understaffing and poor service response.
Facilities
7.0
The facilities were decent overall, but there were occasional issues with cutlery availability.
Jeremy
United States of America,
June
2023
7.2/10
I had a mixed experience at the hotel. The rooms were fabulous, stylish, modern, and clean but showed wear and tear with missing pictures on the wall, holes in the carpets, and spots on the wallpaper. Cooling down at night was a bit challenging, and the room felt very compact without a desk or bath.
Rooms
7.0
The rooms were fabulous, stylish, modern, and clean but showed wear and tear.
Service
9.0
The service was extremely helpful and professional throughout our stay. The welcome with a surprise was well appreciated.
Location
8.0
The location was good, close enough to the main busy areas of the city while also offering peace and quiet with lovely cafes, bars, and restaurants nearby.
Dining
5.0
The dining experience was pretty lackluster with basic options. The lack of fresh vegetables or salad was disappointing.
Facilities
7.0
The facilities were decent, but there were some minor maintenance issues noted.
stylish decor
wear and tear
Lee
United States of America,
May
2023
8.0/10
My stay at the hotel was a mix of good and not-so-good experiences. The location was perfect, just off the beaten track but still close to everything Amsterdam has to offer. The rooms were cozy and comfortable, but had some design flaws like no windows and poor ventilation in the toilet. The service was fantastic, especially during check-in, and the breakfast was delicious; however, the dining options were a bit limited. Overall, a great place with a few hiccups along the way.
Rooms
7.0
The rooms were cozy and comfortable, but lacked windows and proper ventilation in the toilet.
Service
9.0
The service was fantastic, especially our check-in experience.
Location
9.0
The location was perfect for exploring the city, just off the beaten track but still close to everything.
Dining
8.0
The dining experience was enjoyable with delicious options, but could have had more variety.
Facilities
7.0
The facilities were overall good but lacked some essential amenities like proper closet space in the rooms.
Brian
United Kingdom,
April
2023
7.6/10
The hotel is right in the heart of Amsterdam, surrounded by fantastic bars and restaurants, and just a short walk away from the central buzz. The rooms are spacious and comfortable, but some issues like dim lighting and wear and tear are noticeable. The service is friendly and accommodating, although there were some areas that felt a bit cold. The location is amazing for exploring both charming neighborhoods and major tourist spots. The dining experience varied, with some delicious dishes but lacking in certain aspects. Overall, a great place with some room for improvement.
Rooms
7.0
The rooms are spacious and comfortable, but some maintenance issues like dim lighting and wear and tear are noticeable.
Service
8.0
The service is friendly and accommodating, although there were some areas that felt a bit cold.
Location
9.0
The hotel is amazing right in the heart of Amsterdam, making it perfect for exploring various areas and major tourist locations.
Dining
7.0
The dining experience had its highs with delicious dishes, but there were some aspects lacking, like limited fresh vegetables.
Facilities
7.0
The facilities provide the basics needed for a comfortable stay.
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